General FAQ

How long has Mantech been in business?

We’ve been around since 1995 and are still going strong — that’s 29 years and counting!

What does Mantech do?

We provide manufacturing services specializing in turnkey projects, prototyping, and small-batch production.  We also provide a line of automatic threading equipment that’s used in the pulp and paper industry. 

How many employees does Mantech have?

We have 37 full-time employees and are continuing to grow.

What are Mantech’s hours of operation?

Our Office Hours:
Monday to Thursday: 6:00 am – 4:30 pm
Friday: 7:00 am – 3:30 pm

Our Shipping Department:
Monday to Friday: 8:30 am – 4:00 pm

Does Mantech offer apprenticeships?

Yes, however, these programs are only available for current employees at Mantech.

Does Mantech have any certifications?

We’re fully ISO900-2015 Certified and are working towards our AS9100 certification.

What kinds of projects can I submit?

We accept all kind of projects, although one-offs will be subject to shop availability. If your project is manufacturing specific, please submit all relevant specifications and details to [email protected] and one of our guys on the floor will review and get back to you!

What information do I need to submit to receive a quote?

Ideally a PDF Drawing, 3D Solid model, Material Specification, Lead time requirements, Finishing Requirements, quantities required. If you don’t have these, or don’t know, we can work with you to help you figure it out.

How fast can I get a quote?

Within 1-2 business days for most jobs. Longer for very complex jobs.

What is the minimum order part amount? Does Mantech accept small-quantity jobs?

We don’t have minimum part or job requirements, and we do accept small-quantity jobs, although smaller orders are charged accordingly (e.g. the smaller the batch, the more expensive on a per-part cost).

Who do I contact for order updates?

Threading systems and spare parts: [email protected].

Manufacturing orders: [email protected]

What are Mantech’s standard lead times?

Our target lead times for jobs are as follows:

  • CNC 3-axis milling – 3 to 4 weeks
  • CNC turning – 3 to 4 weeks
  • 5-axis – 3 to 4 weeks
  • Manual Machining – 2 to 3 weeks
  • Fabrication – 2 to 3 weeks
  • Waterjet – 1 to 2 weeks
  • Assembly and Electrical – 1 week

As the above are estimates, please contact us to confirm.

Can I ask for a rush order?

Depending on our workload capacity at the time of your request, we will do our best to rush an order if required.

*Please note rush orders may incur additional charges.

How much does Mantech charge per job?

We do not have a set pricing list as each project can have different requirements and scopes. Amount of material and time involved also factors into the cost.

What payment methods does Mantech accept?

We can accept cheques, EFT payments, or wire transfers. Unfortunately, we are not set up for credit cards at this time.

How and when will I be invoiced for my order?

Once the order has shipped, an invoice will be issued to the email we have on file for you.

What are Mantech’s payment terms?

Net 30 Days.

Can Mantech help with part design or suggest cost-saving measures?

Upon submission of your project, and receipt of your estimate, please feel free to discuss with us if there are any ways to adjust.

Does Mantech have an in-house designer?

Yes, we do – he’s also our engineering lead, and is available from 6 am to 4:30 pm, Monday to Thursday each week.

What modelling software does Mantech use?

We utilize three main programs for design work and editing: SolidWorks, AutoCAD, and Autodesk Fusion

Are my designs and file submissions kept confidential?

Absolutely. We do not share any design work or files outside of our organization unless the project scope dictates (e.g. anodizing or another outsourced service) and all of our vendors have signed non-disclosure agreements in place with us to protect the work.

Additionally, we have secure shredding in place to dispose of any printed materials after a job is completed.

Does Mantech offer sheet metal forming?

Yes! More specifically, we offer tube and pipe bending services for diameters up to 2 1/4″

What equipment does Mantech use?

CNC Machines:
• Haas VF-7
• Haas VF-5SS
• two Haas VF-4
• Haas VF-2,
• Okuma GENOS L3000-e lathe
• DVF 5000-12AWC Vertical 5-Axis machine

Fabrication:
• Hydmech band saw
• Two Ermak brake presses (12-ft and 6-ft)
• Spot welder
• Power rolls
• Haco metal shear (10’)

Quality Control
Mitutoyo Crysta-Apex S574 CMM

Waterjet
OMAX 80X Series Jet Machining Center

What types of materials can Mantech machine?

We can acquire the necessary tooling to machine any type of metal or plastic, although aluminum and stainless steel are the most commonly used (and the most affordable).

What does a CNC machinist do?

CNC machinists work with computer numeric controlled (CNC) heavy machinery to produce parts. CNC equipment is precision machinery that cuts, grinds, or drills into raw materials.

What is batch production?

Batch production is a method whereby a group of identical products are produced simultaneously rather than one at a time.

What is the difference between a CNC mill and a CNC lathe?

The difference lies in how the machine cuts bar stock: a mill rotates the cutting tools around the stock, and a lathe keeps the cutting tools stationery while rotating the stock.

What programming language do CNC machines use?

Standardized G-Code.

What do PLC and CNC mean? What is the difference?

PLC stands for Programmable Logic Controller, and CNC stands for Computer Numerical Control.

The difference between the two occurs in the program’s execution. PLC is sequential, whereas CNC is conditional and is a type of application used to control a multi-axis machine tool for example milling machine or lathe.

Does Mantech arrange for shipment of orders?

Yes, we do – there are a handful of couriers and freight companies we routinely work with to send orders from our facility to yours.

Can I pick up my order directly from Mantech?

Please call ahead to check if your order is ready, and if it is, come on by!

Where can Mantech ship orders?

We can ship an order anywhere worldwide using a variety of shipping options.

What shipping companies/couriers does Mantech use?

We use FedEx and Carson International (USA), Purolator (within Canada) and K&H Dispatch (local).

What is the maximum part size that Mantech can machine?

Generally speaking, our CNC machines have a maximum turning diameter of 12” x 36” and a maximum milling size of 84” x 32” x 30”. Outside of this, things can get much more nuanced and further discussion may be required upon project submission.

For waterjetting, even though our waterjet table is 20-ft by 6-ft, due to our physical shop spatial limitations it’s maximum plate size is 12-ft by 6-ft, and it has a maximum material thickness of around 5-inches.

What type of file formats are supported for CNC machining?

The most common types of CAD files are:


• STEP (. stp)
• STL.
• ZBrush (. zpr, .ztl)
• MAX (. max)
• Maya (. ma)
• SketchUp (. skp)
• IGES
• DXF

What makes 5-Axis machining so unique?

Standard machines are typically 3-axis, which means they can only cut across three axes are once (X, Y, and Z). Due to limitations of where the tooling can move these machines are often used for more simple geometry parts.

Standard machines are typically 3-axis, which means they can only cut across three axes are once (X, Y, and Z). Due to limitations of where the tooling can move these machines are often used for more simple geometry parts.

The nature of the 5-axis machine is as its name suggest: it can cut across five axes simultaneously (X, Y, Z, A, and B). This means that the tooling can access all sides of a part without requiring manual rotation between setups. This ultimately improves precision, allows for much more complex shapes, smoother finishes, and quicker machining times.

What tolerances do Mantech machines operate within?
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
Does Mantech outsource any of its processes?

Yes, we do outsource our finishing procedures as follows:

  • Clear and colour anodizing
  • Hard anodizing
  • Chromate conversion coating
  • Powdercoat
  • Heat Treatment (hardening)
  • Gold, silver, and nickel plating
  • Electropolishing
  • Paint
What industries does Mantech work with?

All sorts! We’ve had a hand in projects relating to the manufacturing sector, such as fuel cell components, the pulp and paper industry, the film industry, and even mining operations!

Does Mantech stock spare parts?

Yes – we maintain a large inventory of spare parts. 

Is each paper systems order customized?

While the components remain the same (in the sense that a tail cutter is a tail cutter), the specifications of each threading system we create are individually tailored to fit the unique geometry and meet the particular requirements of the mill’s paper machine (position, product, and speed).

How many threading installations does Mantech have worldwide?

To date, we have over 450 installations worldwide. These installations are spread across 140 different cities in over 19 countries and across 5 continents.

How many threading installations does Mantech have worldwide?

To date, we have over 450 installations worldwide. These installations are spread across 140 different cities in over 19 countries and across 5 continents.

The dry end is a series of internally steam-heated cylinders that evaporate the water content from the paper web. There are two main dryer sections, called pre-dryer and post-dryer respectively.

What is the difference between the wet and the dry end of a paper machine?

The wet end of a paper machine is composed of the head box, forming and press sections and is named so because it requires a high amount of water to operate.

The dry end is a series of internally steam-heated cylinders that evaporate the water content from the paper web. There are two main dryer sections, called pre-dryer and post-dryer respectively.

Does Mantech have representatives for different regions?

Yes, we have different representatives as touchpoints for different regions in the world.  Please reach out to [email protected], or visit the “Advanced Paper Systems” page of our website to find the representative for your region.

How can I become a representative for Mantech?

Please reach out to our Sales department at [email protected].

How can I place an order for a threading system or spare parts?

Please reach out to our Sales department at [email protected].

What is manual tail threading?

Manual tail threading involves using hands, sticks, or blowers to guide a 6-8-inch-wide paper tail through the various sections of a paper machine after a machine shutdown or after a sheet break to produce a full sheet of paper from the headbox to the reel.

This process was (and is) extremely dangerous because paper machines are around the length of two football fields and run at speeds of up to 2000 meters per minute (60 miles per hour).

Automated tail threading replaces this practice by allowing operators to control customized threading equipment from operator stations outside the machine. This eliminates the need for operators’ manual intervention inside the paper machine. However, manual tail threading is still used in many mills, and severe injuries or even fatalities can still occur.

My threading system needs repairing. How long will it take for a technician to arrive?

We’ve built a reputation for providing excellent sales support and can dispatch a service technician within two weeks’ notice to attend your mill and repair.

Who will install my threading system or spare parts? How long will it take?

All of our threading systems and spare parts are installed by our experienced service technicians, who all have decades of expertise in threading systems and paper machines. They work closely with your mill’s staff to ensure a smooth installation and startup. Typically, the installation checkout, operator training, and startup assistance for each machine part being handled will take about two days. Please note that this is an ideal estimate and that factors outside our control may change the timeframe.

What is a “machine shutdown” and why does this occur?

A machine shutdown is a planned halt of all machine operations. Mills typically have monthly or bi-monthly shutdowns lasting 12 hours, and annual shutdowns that can last from several days to weeks. These shutdowns are crucial for maintaining competitiveness, ensuring machinery performance and productivity, preventing mechanical failures, and reducing overall operational costs. When a mill purchases our threading and tail-cutting equipment or spare parts, we coordinate our measure-up, installation, and startup activities with the mill’s scheduled shutdowns to minimize machine downtime.

What is the linear sequence of components inside a paper making?

Wet end
The pulp mixture and water are spread across a forming fabric. At this point, it is 99.5% water to 0.5% pulp, and approximately 20% of the water is removed using gravity, suction, and a mechanized vibration of the screen.

Press section
This is where even more water is removed.

Felts
These are large cloth-wrapped cylinders that start smoothing and thickening the product.

Dryer section
These are steam-heated dryers that leave the product with a moisture content of around 2-6%.

Size press
In this stage, a starch solution is applied to both sides of the sheet, similar to how you starch clothing. This starch solution improves the product’s resistance to water and ink penetration during the offset printing process. It also enhances the paper’s ability to receive toners and liquid inks during digital printing applications.

Calender stack
These are large, heavy cylinders that await the roll of paper that is forming. Their task is to apply pressure to the sheet to form the desired smoothness and caliper of the paper, which can be adjusted. More pressure yields smoother paper with less thickness.

The winder
The final stage is where the paper gets wound on a large reel. As it’s wound, it gets slit into manageable-sized rolls, of which there are two formats: one that is sized for a web printing press for sheet-fed machines, and the second that converts rolls to be used in a sheeting application to be cut and packed into cartons.

About Us

How long has Mantech been in business?

We’ve been around since 1995 and are still going strong — that’s 29 years and counting!

What does Mantech do?

We provide manufacturing services specializing in turnkey projects, prototyping, and small-batch production.  We also provide a line of automatic threading equipment that’s used in the pulp and paper industry. 

How many employees does Mantech have?

We have 37 full-time employees and are continuing to grow.

What are Mantech’s hours of operation?

Our Office Hours:
Monday to Thursday: 6:00 am – 4:30 pm
Friday: 7:00 am – 3:30 pm

Our Shipping Department:
Monday to Friday: 8:30 am – 4:00 pm

Does Mantech offer apprenticeships?

Yes, however, these programs are only available for current employees at Mantech.

Does Mantech have any certifications?

We’re fully ISO900-2015 Certified and are working towards our AS9100 certification.

Orders + Projects

What kinds of projects can I submit?

We accept all kind of projects, although one-offs will be subject to shop availability. If your project is manufacturing specific, please submit all relevant specifications and details to [email protected] and one of our guys on the floor will review and get back to you!

What information do I need to submit to receive a quote?

Ideally a PDF Drawing, 3D Solid model, Material Specification, Lead time requirements, Finishing Requirements, quantities required. If you don’t have these, or don’t know, we can work with you to help you figure it out.

How fast can I get a quote?

Within 1-2 business days for most jobs. Longer for very complex jobs.

What is the minimum order part amount? Does Mantech accept small-quantity jobs?

We don’t have minimum part or job requirements, and we do accept small-quantity jobs, although smaller orders are charged accordingly (e.g. the smaller the batch, the more expensive on a per-part cost).

Who do I contact for order updates?

Threading systems and spare parts: [email protected].

Manufacturing orders: [email protected]

What are Mantech’s standard lead times?

Our target lead times for jobs are as follows:

  • CNC 3-axis milling – 3 to 4 weeks
  • CNC turning – 3 to 4 weeks
  • 5-axis – 3 to 4 weeks
  • Manual Machining – 2 to 3 weeks
  • Fabrication – 2 to 3 weeks
  • Waterjet – 1 to 2 weeks
  • Assembly and Electrical – 1 week

As the above are estimates, please contact us to confirm.

Can I ask for a rush order?

Depending on our workload capacity at the time of your request, we will do our best to rush an order if required.

*Please note rush orders may incur additional charges.

How much does Mantech charge per job?

We do not have a set pricing list as each project can have different requirements and scopes. Amount of material and time involved also factors into the cost.

What payment methods does Mantech accept?

We can accept cheques, EFT payments, or wire transfers. Unfortunately, we are not set up for credit cards at this time.

How and when will I be invoiced for my order?

Once the order has shipped, an invoice will be issued to the email we have on file for you.

What are Mantech’s payment terms?

Net 30 Days.

Can Mantech help with part design or suggest cost-saving measures?

Upon submission of your project, and receipt of your estimate, please feel free to discuss with us if there are any ways to adjust.

Does Mantech have an in-house designer?

Yes, we do – he’s also our engineering lead, and is available from 6 am to 4:30 pm, Monday to Thursday each week.

What modelling software does Mantech use?

We utilize three main programs for design work and editing: SolidWorks, AutoCAD, and Autodesk Fusion

Are my designs and file submissions kept confidential?

Absolutely. We do not share any design work or files outside of our organization unless the project scope dictates (e.g. anodizing or another outsourced service) and all of our vendors have signed non-disclosure agreements in place with us to protect the work.

Additionally, we have secure shredding in place to dispose of any printed materials after a job is completed.

Machine Shop

Does Mantech offer sheet metal forming?

Yes! More specifically, we offer tube and pipe bending services for diameters up to 2 1/4″

What equipment does Mantech use?

CNC Machines:
• Haas VF-7
• Haas VF-5SS
• two Haas VF-4
• Haas VF-2,
• Okuma GENOS L3000-e lathe
• DVF 5000-12AWC Vertical 5-Axis machine

Fabrication:
• Hydmech band saw
• Two Ermak brake presses (12-ft and 6-ft)
• Spot welder
• Power rolls
• Haco metal shear (10’)

Quality Control
Mitutoyo Crysta-Apex S574 CMM

Waterjet
OMAX 80X Series Jet Machining Center

What types of materials can Mantech machine?

We can acquire the necessary tooling to machine any type of metal or plastic, although aluminum and stainless steel are the most commonly used (and the most affordable).

What does a CNC machinist do?

CNC machinists work with computer numeric controlled (CNC) heavy machinery to produce parts. CNC equipment is precision machinery that cuts, grinds, or drills into raw materials.

What is batch production?

Batch production is a method whereby a group of identical products are produced simultaneously rather than one at a time.

What is the difference between a CNC mill and a CNC lathe?

The difference lies in how the machine cuts bar stock: a mill rotates the cutting tools around the stock, and a lathe keeps the cutting tools stationery while rotating the stock.

What programming language do CNC machines use?

Standardized G-Code.

What do PLC and CNC mean? What is the difference?

PLC stands for Programmable Logic Controller, and CNC stands for Computer Numerical Control.

The difference between the two occurs in the program’s execution. PLC is sequential, whereas CNC is conditional and is a type of application used to control a multi-axis machine tool for example milling machine or lathe.

Does Mantech arrange for shipment of orders?

Yes, we do – there are a handful of couriers and freight companies we routinely work with to send orders from our facility to yours.

Can I pick up my order directly from Mantech?

Please call ahead to check if your order is ready, and if it is, come on by!

Where can Mantech ship orders?

We can ship an order anywhere worldwide using a variety of shipping options.

What shipping companies/couriers does Mantech use?

We use FedEx and Carson International (USA), Purolator (within Canada) and K&H Dispatch (local).

What is the maximum part size that Mantech can machine?

Generally speaking, our CNC machines have a maximum turning diameter of 12” x 36” and a maximum milling size of 84” x 32” x 30”. Outside of this, things can get much more nuanced and further discussion may be required upon project submission.

For waterjetting, even though our waterjet table is 20-ft by 6-ft, due to our physical shop spatial limitations it’s maximum plate size is 12-ft by 6-ft, and it has a maximum material thickness of around 5-inches.

What type of file formats are supported for CNC machining?

The most common types of CAD files are:


• STEP (. stp)
• STL.
• ZBrush (. zpr, .ztl)
• MAX (. max)
• Maya (. ma)
• SketchUp (. skp)
• IGES
• DXF

What makes 5-Axis machining so unique?

Standard machines are typically 3-axis, which means they can only cut across three axes are once (X, Y, and Z). Due to limitations of where the tooling can move these machines are often used for more simple geometry parts.

Standard machines are typically 3-axis, which means they can only cut across three axes are once (X, Y, and Z). Due to limitations of where the tooling can move these machines are often used for more simple geometry parts.

The nature of the 5-axis machine is as its name suggest: it can cut across five axes simultaneously (X, Y, Z, A, and B). This means that the tooling can access all sides of a part without requiring manual rotation between setups. This ultimately improves precision, allows for much more complex shapes, smoother finishes, and quicker machining times.

What tolerances do Mantech machines operate within?
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
Does Mantech outsource any of its processes?

Yes, we do outsource our finishing procedures as follows:

  • Clear and colour anodizing
  • Hard anodizing
  • Chromate conversion coating
  • Powdercoat
  • Heat Treatment (hardening)
  • Gold, silver, and nickel plating
  • Electropolishing
  • Paint
What industries does Mantech work with?

All sorts! We’ve had a hand in projects relating to the manufacturing sector, such as fuel cell components, the pulp and paper industry, the film industry, and even mining operations!

Paper Systems

Does Mantech stock spare parts?

Yes – we maintain a large inventory of spare parts. 

Is each paper systems order customized?

While the components remain the same (in the sense that a tail cutter is a tail cutter), the specifications of each threading system we create are individually tailored to fit the unique geometry and meet the particular requirements of the mill’s paper machine (position, product, and speed).

How many threading installations does Mantech have worldwide?

To date, we have over 450 installations worldwide. These installations are spread across 140 different cities in over 19 countries and across 5 continents.

How many threading installations does Mantech have worldwide?

To date, we have over 450 installations worldwide. These installations are spread across 140 different cities in over 19 countries and across 5 continents.

The dry end is a series of internally steam-heated cylinders that evaporate the water content from the paper web. There are two main dryer sections, called pre-dryer and post-dryer respectively.

What is the difference between the wet and the dry end of a paper machine?

The wet end of a paper machine is composed of the head box, forming and press sections and is named so because it requires a high amount of water to operate.

The dry end is a series of internally steam-heated cylinders that evaporate the water content from the paper web. There are two main dryer sections, called pre-dryer and post-dryer respectively.

Does Mantech have representatives for different regions?

Yes, we have different representatives as touchpoints for different regions in the world.  Please reach out to [email protected], or visit the “Advanced Paper Systems” page of our website to find the representative for your region.

How can I become a representative for Mantech?

Please reach out to our Sales department at [email protected].

How can I place an order for a threading system or spare parts?

Please reach out to our Sales department at [email protected].

What is manual tail threading?

Manual tail threading involves using hands, sticks, or blowers to guide a 6-8-inch-wide paper tail through the various sections of a paper machine after a machine shutdown or after a sheet break to produce a full sheet of paper from the headbox to the reel.

This process was (and is) extremely dangerous because paper machines are around the length of two football fields and run at speeds of up to 2000 meters per minute (60 miles per hour).

Automated tail threading replaces this practice by allowing operators to control customized threading equipment from operator stations outside the machine. This eliminates the need for operators’ manual intervention inside the paper machine. However, manual tail threading is still used in many mills, and severe injuries or even fatalities can still occur.

My threading system needs repairing. How long will it take for a technician to arrive?

We’ve built a reputation for providing excellent sales support and can dispatch a service technician within two weeks’ notice to attend your mill and repair.

Who will install my threading system or spare parts? How long will it take?

All of our threading systems and spare parts are installed by our experienced service technicians, who all have decades of expertise in threading systems and paper machines. They work closely with your mill’s staff to ensure a smooth installation and startup. Typically, the installation checkout, operator training, and startup assistance for each machine part being handled will take about two days. Please note that this is an ideal estimate and that factors outside our control may change the timeframe.

What is a “machine shutdown” and why does this occur?

A machine shutdown is a planned halt of all machine operations. Mills typically have monthly or bi-monthly shutdowns lasting 12 hours, and annual shutdowns that can last from several days to weeks. These shutdowns are crucial for maintaining competitiveness, ensuring machinery performance and productivity, preventing mechanical failures, and reducing overall operational costs. When a mill purchases our threading and tail-cutting equipment or spare parts, we coordinate our measure-up, installation, and startup activities with the mill’s scheduled shutdowns to minimize machine downtime.

What is the linear sequence of components inside a paper making?

Wet end
The pulp mixture and water are spread across a forming fabric. At this point, it is 99.5% water to 0.5% pulp, and approximately 20% of the water is removed using gravity, suction, and a mechanized vibration of the screen.

Press section
This is where even more water is removed.

Felts
These are large cloth-wrapped cylinders that start smoothing and thickening the product.

Dryer section
These are steam-heated dryers that leave the product with a moisture content of around 2-6%.

Size press
In this stage, a starch solution is applied to both sides of the sheet, similar to how you starch clothing. This starch solution improves the product’s resistance to water and ink penetration during the offset printing process. It also enhances the paper’s ability to receive toners and liquid inks during digital printing applications.

Calender stack
These are large, heavy cylinders that await the roll of paper that is forming. Their task is to apply pressure to the sheet to form the desired smoothness and caliper of the paper, which can be adjusted. More pressure yields smoother paper with less thickness.

The winder
The final stage is where the paper gets wound on a large reel. As it’s wound, it gets slit into manageable-sized rolls, of which there are two formats: one that is sized for a web printing press for sheet-fed machines, and the second that converts rolls to be used in a sheeting application to be cut and packed into cartons.

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